Refunds and Return Policy for Ibanda University Alumni Portal

Last Updated: 29th September 2023

The Ibanda University Alumni Portal is a free service provided to alumni of Ibanda University. As such, there are no charges associated with the use of the portal. Therefore, the policy outlined below pertains to any exceptional cases that may require refunds or returns:

Refunds

• Service Charges: As the use of the Alumni Portal is free of charge, there are no fees or payments that would necessitate refunds.

• Donations or Contributions: In the event of any voluntary donations or contributions made through the portal, these transactions are non-refundable.

Returns

• Membership or Subscriptions: If there are future considerations for premium features or subscription-based services within the portal that incur charges, a specific return policy will be established for those services. Information regarding such services will be clearly communicated to users, and any returns or cancellations will follow the outlined policy at that time.

Contact Us

For any inquiries or concerns regarding refunds, returns, or any other issues related to the Alumni Portal, please contact our support team at info@ibandauniversity.ac.ug. We are dedicated to addressing your concerns promptly and providing necessary assistance.

Modification of Policy

Ibanda University reserves the right to modify or update this refunds and return policy for the Alumni Portal at any time without prior notice. Any changes to the policy will be reflected on this page. Users are encouraged to review this policy periodically for updates.